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General Enquiries

Our website chat function (bottom right of website) is available for instant replies. Messages outside of business hours (9am-5pm AEST) may experience a delay in response.

Head Office, Tweed Heads (General Enquiries)

6/48 Ourimbah Road

Tweed Heads, NSW, 2485

For assistance with online sales including tiles and order tracking please contact customerservice@jaivasicek.com or call 07 5599 3084.


JAI Byron Bay

Trading Hours: Monday to Sunday: 10am to 4pm

Shop 1/3 Marvell St

Byron Bay, NSW, 2481

For all gallery enquiries please email gallery@jaivasicek.com 


JAI Port Douglas

Trading Hours: Monday to Sunday: 10am to 4pm

Shop 1/39 Macrossan St

Port Douglas, QLD, 4877

For assistance with online sales and exchanges please call 0468 922 051 or email north@jaivasicek.com


Stockist & Trade Enquiries

If you are interested in becoming a stockist, please visit our Wholesale Portal and request an account using the online form.

For assistance please email retailers@jaivasicek.com