FAQ'S

How much will shipping cost?

Shipping on prints will be calculated by weight at checkout. Freight on artwork and larger items will be quoted on a case by case scenario and a second invoice will be issued after the time of purchase. If you would like to know the cost of freight for an artwork please contact us for a tailored quote on hello@jaivasicek.com

 

Do you ship internationally?

There are options for international freight, if you would like to know more about your options please contact us at hello@jaivasicek.com

 

How long will it take to receive my order?

Prints have a two week lead time- notification for tracking is sent via email once booked. Exhibition pieces will be dispatched at the conclusion of the exhibition, prior contact will be made to arrange a suitable time for shipping. 

Shipping times vary depending on your location. 

 

How can I track my order?

Once your order has been shipped you will receive a notification advising you of your tracking number along with the freight provider details.

 

Didn't receive a confirmation of order?

If you have not received a confirmation email from us, please check your spam/junk mail folder. If you are still unable to find a confirmation of your order, please contact us on hello@jaivasicek.com